REALTORS® FEDERAL CREDIT UNION
ONLINE BANKING UPGRADE
FACT SHEET

 Marketing and Business Development is pleased to announce REALTORS® Federal Credit Union online banking system is officially up and running as of Monday, April 18.  REALTORS® FCU was created by the National Association of REALTORS® as an independent and member-owned financial cooperative with services designed to meet the unique financial and cash-flow needs of REALTORS®.

The credit union (based in Rockville, MD) is the first completely virtual credit union offering secure and friendly member service 24/7 online or by phone. It provides access to thousands of surcharge-free ATMs, secure online banking and bill pay, deposits that are safe affordable loans and trusted advice.

Below are details about REALTORS® Federal Credit Union’s new online banking system, an offering brought to you by NAR’s REALTOR Benefits® Program. If you have questions about this or the REALTOR Benefits® Program, please contact me at x8269 or a member of the REALTOR Benefits® Team listed in the Contact Information below.

Thanks,

BOBG


WHAT:  On April 18, 2011, REALTORS® FCU will perform an upgrade to its online banking system.  The new system includes a completely new look-and-feel, improved functionality and many new features. All RFCU members will be required to enroll in the new system prior to their first login.

CUSTOMER SERVICE:  REALTORS® Federal Credit Union’s 24x7 Member Care contact center can be reached at (866) 295-6038.

AVAILABILITY:  April 18, 2011

AVAILABLE TO:  Credit union members.



FEATURES:  
  • Enhanced security features
  • Customizable, user-defined dashboards and “widgets”
  • A graphic-rich, intuitive navigation scheme
  • Embedded search engine for ease of locating transactions (…much like Google)
  • Personal Financial Management tools for categorizing, analyzing and graphing transactions  (…much like Quicken or Mint.com)
  • Updated transfer capability to allow for faster processing of external transfers
  • A secure “Documents” feature to allow for the storage of personal financial-related files
  • Enhanced alerts, including completely customizable alert settings
  • Account aggregation tools to allow for Quicken import/export and consolidated account management
  • Additional “self-service” functionality

LAUNCH PLANS:  
  • All RFCU members will be required to enroll in the new system prior to their first login (not sure why this is here)
  • Updates have been on www.realtorsfcu.org for several months
  • Articles in NAR and REALTOR® FCU newsletters
  • Emails to credit union members
  • Statement messages on credit union member statements


REALTORS® FEDERAL CREDIT UNION CONTACT INFORMATION:  
Jane Pannier                                     Jesse Boyer
CEO                                                  EVP, COO & CIO
301-355-7548                                  301-355-7543
jpannier@realtorsfcu.org                  jboyer@realtorsfcu.org


NATIONAL ASSOCIATION OF REALTORS®
REALTOR BENEFITS® PROGRAM CONTACT INFORMATION:
Ken Burlington                                  Kristin Stafford
Vice President, Strategic Alliances    Managing Director, Strategic Alliances
312-329-8360                                  312-329-8628
kburlington@realtors.org                  kstafford@realtors.org
                
Rebecca Daly
Senior Strategic Alliances Account Manager             
312-329-8379                                    
rdaly@realtors.org